Shipping policy
Thank you for visiting Jonyshoes! Please read our Shipping Policy carefully to understand how we process and deliver your orders.
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping & Delivery Time
Once your order has been processed, estimated delivery times are as follows:
| Shipping Method | Delivery Time |
|---|---|
| Standard Shipping | 7-13 Business Days |
| Total Estimated Delivery | 8-15 Business Days |
Shipping Rates
Shipping rates are calculated at checkout based on your order and delivery location.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.
Shipping Locations
We currently ship to addresses within the United States.
Delays
Occasionally, delivery may be delayed due to:
- High order volumes
- Weather conditions
- Carrier delays
- Customs or other factors beyond our control
We appreciate your patience and understanding in such cases.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately and we will work to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please reach out to us:
🏢 Jonyshoes 📍 569 W 150TH ST, New York, NY 10031, United States 🌐 jonyshoes.shop 📧 support@jonyshoes.shop 📞 +1 (646) 836-9848